Recent White Papers from the Library

CRM - A Guide to Specification and Implementation

The aims of a CRM system are to improve customer service, retain customers and win new business, reduce administrative overheads and to improve management reporting.

Oct 8, 2009 (40Kb)

Blogs - The Legal Issues

If your employees are encouraged to blog, you run the risk of them defaming competitors or releasing confidential information.

Jun 2, 2009 (21Kb)

Welcome to QwertyForum

To help you in your project decisions and planning, the Computer Users Information Service has launched this online community where you can get straight answers from fellow practitioners and independent specialists on applying IT to business issues.

QwertyForum is an online network of UK business professionals involved in, or with an interest in, Information Systems and Technology. We reach out to all sectors of industry and commerce and to public service organisations.

To participate in our discussions or to download white papers from our library, please join Qwerty Forum. As a logged in member, you will have access to our premium content - it's free.

The Credit squeeze - good time for hosting?

If you have to make new IT investments, it may be cost-effective to host part of your IT infrastructure or selected business applications. Our white paper Hosted IT reviews some of the issues. But if you are preparing an outsourcing agreement, beware of Outsourcing - The Pitfalls

Secure disposal of hardware and data

Data Security is of paramount importance to the public and private sector. Legislation abounds such as the WEEE Directive, the Data Protection Act, the Basle Convention and the Sarbanes-Oxley Act, never mind good commercial confidentiality. These issues are considered in our white paper Secure Computer and Data Disposal

Recent Discussions

On-line Back Up
I looked into your suggestion at www.rockinternet.co.uk and the solution seemed ideal. We have sinc...
davidc2 - Mar 9 10:31am

On-line Back Up
russells is right - there are some that will provide cheap and cheerful backup solutions which is fi...
mathewh - Feb 18 5:18pm

VOIP Telephony
Trixbox is the way to go.. I have used it in the past, and is very intuitive, and inexpensive.. Work...
douglash - Feb 1 5:37pm

3G USB Modem
Many thanks Ben. I feel a lot more comfortable with this as a solution for us now.
charlieg - Jan 11 10:10am

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